Is PayDay safe to connect to my bank?
PayDay never stores your internet banking password. PayDay uses Akahu, New Zealand's open finance platform, to connect to your bank under the Customer and Product Data Act 2025, New Zealand's open banking law. PayDay holds two permissions only: it can see your transactions, and it can make the transfers you set up in a split rule. It cannot send money to any account you have not nominated. You can disconnect in the app, or revoke PayDay's access at my.akahu.nz, at any time and splits stop immediately.
Can PayDay move my money without my permission?
No. PayDay can see your transactions and make only the transfers you set up in a split rule. It cannot send money to an account you have not nominated, and it cannot change your bank settings. You set the rules, and you can pause or cancel splits at any time in the app.
Does PayDay store my bank password?
No. PayDay never sees or stores your internet banking password. You log in on your bank's own secure page through Akahu, so your credentials stay with your bank. PayDay also asks you to set up two-factor authentication with an authenticator app before you connect a bank.
Is open banking regulated in New Zealand?
Yes. The Customer and Product Data Act 2025 is New Zealand's open banking law, and MBIE administers it. PayDay connects to your bank through Akahu, New Zealand's open finance platform. At banks in the regulated system, such as ANZ, ASB, BNZ, Kiwibank and Westpac, you approve access on your own bank's screen. PayDay itself is not an accredited requestor under the Act.
How do I disconnect PayDay from my bank?
Remove the bank connection in the app at any time and your splits stop immediately. You can also revoke PayDay's access at my.akahu.nz. If you only want to stop automation for a while, you can pause all splits instead of disconnecting.
What happens to my data if I delete my account?
You can delete your account in the app, under Profile, and export your data first if you want a copy. PayDay ends its access at Akahu and deletes your account and everything linked to it, including your split and transfer history, except billing records such as invoices, which are kept as tax law requires. If a payment is still clearing, you will be asked to wait until it settles. Security logs are kept, no longer linked to you, for up to 90 days. The privacy policy explains what happens when you only disconnect your bank.
How PayDay connects to your bank
Akahu is New Zealand's open finance platform. PayDay uses Akahu to connect to your bank, see your accounts and make the payments you set up. Akahu is a separate company and does not endorse PayDay.
Learn more about Akahu
You're always in control
Your data belongs to you. Here's what you can do at any time.
Disconnect anytime
Remove bank connections instantly
Delete your data
Delete your account and data in the app. Billing records are kept for tax
Export your data
Download all your information
Pause splits
Temporarily stop all automation
Have security questions? We're happy to answer them.
Contact our security team