How can we help?
Search our knowledge base or browse categories below to find answers to your questions.
Popular: Getting started, Bank connection, Split rules
Browse by Category
Getting Started
New to PayDay? Start here to learn the basics.
- Creating your account
- Connecting your bank
- Setting up your first split
Account & Security
Manage your account settings and stay secure.
- Two-factor authentication
- Changing your password
- Account privacy settings
Bank Connections
Learn about connecting and managing your bank accounts.
- Supported banks
- Reconnecting your account
- Bank connection security
Splits & Rules
Master automatic money splitting and custom rules.
- Creating split rules
- Percentage vs fixed amounts
- Editing and deleting splits
Billing & Subscriptions
Manage your PayDay subscription and payments.
- Upgrading to Pro
- Cancelling your subscription
- Payment methods
Troubleshooting
Solutions to common issues and error messages.
- Split not triggering
- Bank connection issues
- App not syncing
Still need help?
Our friendly support team is available Monday to Friday, 9am - 5pm NZST.