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Get in Touch

Have a question, feedback, or just want to say hello? Our New Zealand-based team would love to hear from you.

Email Support

Our friendly support team typically responds within 24 hours.

support@payday.nz

Help Centre

Browse our knowledge base for instant answers to common questions.

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FAQ

Quick answers to frequently asked questions about PayDay.

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Support Hours

Monday - Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed

All times are in New Zealand Standard Time (NZST)

Expected Response Times

General Enquiries

Within 24 hours

Technical Issues

Within 4-8 hours

Pro Priority Support

Within 2 hours

Prefer Email?

You can reach us directly at any of these addresses:

support@payday.nz — General support hello@payday.nz — General enquiries press@payday.nz — Media enquiries
Based in New Zealand

Proudly Kiwi

PayDay is a 100% New Zealand company. Our team works remotely across the country, but our heart is in Auckland where it all began.

NZ-based support team
Data stored in NZ
NZST business hours